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Credit repair software FAQ
Answers to the questions credit repair owners ask before they start with UBS.
About UBS
What is Ultimate Business Suite?
Business software for credit repair business owners. It puts your leads, clients, agreements, payments, and follow-up in one system, with pipelines and automations already built for credit repair.
Is UBS a credit repair service?
No. UBS is business software. You run your business and serve your own clients; UBS gives you the systems to do it.
Does UBS file disputes for me?
No. UBS organizes your clients, dispute rounds, and follow-up. You and your team do the credit repair work.
I haven’t launched yet. Can I start with UBS?
Yes. UBS gives you the systems to run the business. You are still responsible for the registration, bonding, and other requirements in your state, so check those with an attorney first.
Plans and pricing
How much does UBS cost?
See the pricing page for current plans and prices, or book a consultation and we’ll recommend a plan.
What’s the difference between Core and Elite?
Core is for the solo owner: 1 user and up to 1,000 contacts. Elite adds unlimited users and contacts, the Whitelabel DIY Credit Repair Program, memberships, all reporting, affiliate manager, and reputation management.
Are phone, SMS, email, and AI included?
No. Phone, SMS, email, AI, and similar services are usage-based and billed separately at current UBS usage rates.
Is the Full AI Suite included in any plan?
No. It’s a separate done-for-you build, and AI usage is billed separately.
Setup and support
Do I need to be technical?
No. You get Quick-Start Training, a guided onboarding checklist, and Live Implementation / Support Calls to help you set up the standard UBS system.
When are the Live Implementation / Support Calls?
The 1st and 3rd Wednesday of every month, 4:00 PM Pacific / 7:00 PM Eastern, for 60 minutes.
What do the live calls cover?
Setup and troubleshooting for the standard UBS system: account setup, custom values, workflows, pipelines, calendars, funnels, and client onboarding. Custom builds, websites, advanced AI, and marketing services are separate.
How fast does support answer?
Email support answers within 48 to 72 hours.
Elite and the DIY program
What is the Whitelabel DIY Credit Repair Program?
A prebuilt do-it-yourself credit repair program included with Elite. You rename and brand it, then offer it to your own clients.
Will the DIY program bring me sales?
It gives you a ready-made product to offer. Your sales depend on your marketing, pricing, and clients.
Can my team use UBS?
Core includes 1 user. Elite includes unlimited users and contacts.
Lifetime licenses
What does Lifetime mean?
One payment for lifetime access to your UBS license instead of an ongoing subscription. Usage-based services are still billed separately.
Do I need Care and Updates to keep my Lifetime access?
No. Your Lifetime access stays either way. Care and Updates keeps live implementation calls, priority support, updated training, and eligible updates going after year one.
What’s the difference between Elite Lifetime, Non-Reseller, and Reseller?
Elite Lifetime runs inside the UBS platform. Non-Reseller Lifetime installs the UBS system into a HighLevel account you own, for your own business only. Reseller Lifetime is a commercial license to offer UBS systems to other businesses, under the Reseller Agreement.
Compliance
Will UBS make my business compliant?
No software can do that. Credit repair is regulated at the federal and state level. Talk with a qualified attorney about the rules that apply to your business.
Does UBS guarantee results?
No. UBS is software. Your business and your clients’ results depend on your work, your market, and many factors outside the software.
Still have a question?
Ask it on a 30-minute consultation, or email support@ultimatebusinesssuite.com.